Commercial Transaction Policy

Store name：Kanji-Souvenirs／漢字のお土産

Name of supplier：OFFICE CHANGE CO.,LTD.

Address：9-15 NIHONBASHI KOBUNA-CHO CHUO-KU, TOKYO 103-0024, JAPAN

Telephone：+81-3-3668-874★（★＝0)

Email address：kanji-souvenirs★change.ne.jp（★＝@)

Fees required other than product price：Shipping

Return policy：We cannot accept returns or exchanges unless we are found to be grossly negligent.

Sales quantity：MAX 10 Items

Payment method：Credit card

【Shipping charges】

　・Shipping is free for purchases of JPY30,000 or more, including tax, within Japan only.

　・The following shipping charges will apply for orders less than JPY30,000.

　　　①Within Japan: JPY2,200 (including tax)

　　　②Overseas: Shipping outside of Japan is unavailable.

【Delivery time】

　・Usually, we ship within 1 to 3 business days.

　・ It may take longer to ship depending on the processing details and order quantity.

【Returns Policy】

　・Please open the package when you receive item(s) and check for any stains or damages.

【Return conditions】

　・In the unlikely event of stains or damage, please contact us by email within two weeks of receipt of item(s),

・Please include the name of the order and your name.

【Exchange】

　・As soon as we confirm your return,we will send you a new piece of item(s) of your choice.

　・We will tell you how to return item(s) by e-mail.